Frequently Asked Questions

Do I need to have a patch test before getting a treatment?

Yes. If you have never had a tinting treatment with Simply Beauty before then you need to come in 48 hours before your appointment and have a patch test, even if you have had a patch test or a tinting treatment done previously in another salon. A patch test takes less than 2 minutes. I will apply a small amount of the tint to an inconspicuous area on your skin and that’s it! If you have no problems or issues then you can come in for your appointment as normal.

Patch tests can be picked up from reception at Jo & Cass. Please inbox me to arrange.

What is the difference between Gelish and nail polish?

You have probably used and bought nail polish before. Whilst it is fine for a manicure and gives a nice finish, it can take a lot of time to complete a manicure with regular nail polish due to the drying time. It may also last about a week and can chip quite easily. It is easily removed with nail polish remover.

Gelish gives a better finish than nail polish. Also rather than air-drying, gelish is set within about 1 minute using a UV heat lamp. Gelish also lasts considerably longer than nail polish, approximately 2 – 3 weeks with proper care. Gelish can be removed at home but it is recommended to come into the salon to have it soaked off.

Bikini Wax: What to expect?!

Before your bikini wax:
Allow 3 – 4 weeks of hair grow out (dependant on how fast the hair grows, normally a couple of mm is about right), exfoliate the day before your appointment, shower before your appointment and wear loose clothing.

During your bikini wax:
Try to relax and breathe and don’t be embarrassed. I know how you’re feeling and I’ve seen it before!

After your bikini wax:
No exercise or showers, baths, use of lotions or oils for 24 – 48 hours. Exfoliate the area 2 – 3 times per week.

I can't attend my appointment, what should I do?

Whilst I understand not everything can be planned for, I ask my clients to please let me know as soon as possible (preferably 24 hours before) if they are unable to attend an appointment. You can give me a text or contact me on Facebook if you are unable to attend and I will do my best to reschedule you in for another time.

Please note: you will be charged for missed appointments and may not be able to rebook in the future. 24 hours notice is required or the full treatment price will be charged.

Do you accept card payments?

Unfortunately we are unable to take card payments but bank transfer is accepted. We still accept cash too.

How to find us?

You can get to the salon via 2 ways. You can use the main Jo & Cass entrance or you can get to me by using the side entrance which is by the barbers. There are some stairs that are situated on the right hand side, walk to the top until you get to my room on the left. Take a seat and I’ll be with you as soon as I’m ready.

Do you have parking available?

There is paid parking available in Lancaster. The closest parking is Dalton Square.